Mag Instrument Website Privacy Policy



This Privacy Policy (“Policy”) governs the manner in which Mag Instrument, Inc. (“Mag”, “we” or “us”) collects, uses, maintains and discloses information collected from users (each, a “User” or “you”) of the website (“Site”). This privacy policy applies to the Site and all products and services offered by us.  Please note, however, that this Policy applies only to our Site, and not to any websites maintained by other companies or organizations to which we may provide a link, or which may provide a link to our Site. This Policy does not apply to websites that may be operated by distributors or sellers of our products.  Please read the entirety of the Policy before submitting any information to us.  Please be advised that we do not accept product idea submissions.  We do accept submissions of resumes through our Site, which is not governed by the Policy.


Personal Identification Information


We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, register on the Site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, identifying and person information such as name, email address, mailing address, phone number, credit card information (“Information”). Information that we may collect from you may also include demographic and customer information such as your age, occupation and hobbies, and the reason(s) for the purchase of our products and/or intended use. We may also ask about your preferences and interests in order to notify you of future product launches and company activities that may be of interest to you.

In particular, we may collect data through:

  • Web Site Registration We may collect personal information from you when registering as a product user, or for warranty purposes. Information collected from those who register on our Site is used to provide site registrants the benefits associated with such registration (e.g., warranty-related information or updates, and product launch and news information).
  • Customer Service In order to provide you with the best possible customer service, we may collect Information from you which information will be used only for the purpose of solving your customer support inquiry and/or responding to your questions or request for additional information.
  • Resume Submission We may allow for the online submission of resumes. Personal information collected from resumes will be used solely for the purpose of accepting and evaluating candidate submissions for job openings. The information may be shared within the organization and is not subject to the terms of this Policy.

Whatever the activity may be, we will only collect Information to the extent deemed reasonably necessary to fulfill your requests and our business objectives.


Users may, however, visit our Site anonymously. We will collect Information from Users only if they voluntarily submit such Information to us. Users can always refuse to supply Information; however that may prevent that User from engaging in certain Site-related activities.


Non-Personal Identification Information


We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service provider utilized and other similar information.


Information Automatically Collected and Stored and the Use of “Cookies”


As many other companies do, Mag Instrument automatically collects and stores data through the use of “cookies,” which information serves to control various aspects of our Site, such as whether to show an introduction page, or to pass data from one area of our site to another. The purpose of this technology and the information it provides is to help us improve our Site experience for Users and serve up more customized content, tools and services to a given User. We may automatically collect from you and temporarily store information including:

  • The domain and host from which you access the Internet
  • The Internet address of the Web site from which you linked directly to our Web site, if applicable
  • Your Internet protocol (IP) address and
  • Your computer’s operating system and browser software


No data in these “cookies” contains any personal or otherwise usable information about the consumer.


Users may choose to set their web browser to refuse cookies, or to alert user when cookies are being sent. If they do so, note that some parts of the Site may not function properly


IP Addresses


Our Site uses Internet Protocol (IP) addresses. An IP address is a number assigned to your computer by your Internet Service Provider (ISP) so you can access the Internet. Sometimes, an IP address changes each time you connect to the Internet. This is called a “dynamic” IP address.


However, if you have a broadband connection, depending on your individual circumstance, it is possible that the IP address that we collect, or even perhaps a cookie we use, may contain information that could be deemed identifiable. This is because, with some broadband connections, your IP address doesn’t change (“static” IP address) and could be associated with your personal computer.


How We Use Collected Information


In addition to the uses described elsewhere in this Policy, we may collect and use Users’ Information and other data for the following purposes:

  • To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize User experience: we may use Information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site: We may use feedback you provide to improve our Site, our products and our services.
  • To process payments: We may use the Information Users provide about themselves when placing an order only to provide service to that order. We do not share this Information with outside parties except to the extent necessary to provide the service.
  • To share your Information with third parties: We may share or sell Information with third parties for marketing or other purposes.
  • To run a promotion, contest, survey or other Site feature.
  • To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails:  We may use your email address to send you information and updates pertaining to your order. It may also be used to respond to your inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, the User will receive emails that may include company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or within the Policy so that User may contact us via our Site.


We do not provide personally identifiable information about our Web site visitors to third parties, except (i) as noted above;  (ii) vendors and service providers who may assist us; (iii) in connection with security related or law enforcement investigations or in the course of cooperating with authorities; (iv) to comply with legal requirements or to establish or exercise our legal rights or defend against legal claims; (v) when we believe it is necessary to share information in order to assist in an investigation regarding, or to prevent, illegal activities, suspected fraud, or situations involving potential threats to the safety of any person; (vi) we may transfer such information in the future upon a sale or merger of our business or upon a sale of our assets that includes our Web site; and (vii) as otherwise allowed or required by applicable law, rule or regulation. Any vendor or service provider to whom we may provide personally identifiable information is required to keep your information confidential in accordance with this Policy.


Communications You Receive – Permission To Contact You And/Or Send You Materials and Information


Only when specifically requested by a User will the Information we collect be used to respond to the Users’ inquiries and/or to send the User’s information or newsletters, and notify our customers about new products we may offer, product developments, or other corporate activities that may be of interest. We occasionally send out an email newsletter to our customers to highlight features of our products, new product launches and the like. In other words, it is only when you have volunteered information about yourself, or have specifically requested to receive such contact and information from us, that we come into possession of and/or use any of your personally identifiable information.

Contest Terms –

Unsubscribing/Opting Out


If you decide you no longer wish to receive postal mailings and/or emails from us, please let us know by sending us an email to and telling us you no longer wish to receive postal mail and/or email from us. Please provide us with your exact name, postal address, and email address.

Contacting Us About Your Personal Information


Web site visitors may contact us to request we delete previously submitted information from our database or update personally identifiable information by sending an e-mail to


If you have any questions or comments about the way your personally identifiable information collected via our Web site is used and handled, please e-mail us at


Security – How We Protect Your Information


We adopt appropriate and reasonable data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your Information, username, password, transaction information and data stored on our Site.


Sensitive and private data exchange between our Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment for Users as we can.  As has been seen in the news, however, it is not possible to absolutely protect against hacking, and so there is a risk that some unauthorized access to Information could occur notwithstanding our reasonable efforts at protection and prevention, and for which we are not responsible.


Third Party Websites


Users may find advertising or other content on our Site that link to the websites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these other websites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these other websites or services, including their content and links, may be constantly changing. These other websites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.


Compliance with Children’s Online Privacy Protection Act (“COPPA”)


Protecting the privacy of the very young is especially important. For that reason, we never collect, use or maintain Information at our Site from Users we actually know are under the age of 13 (Child), and no part of our Site is structured to attract a Child.  We do not, however, require Users to verify their age as a condition to visiting our Site. As required by and in compliance with COPPA, we include here the following statements: the parent of a Child User has the option to agree to the collection of and use of the Child’s Information without consenting to disclosure of the Information to a third party; we do not require a Child to disclose more Information than is reasonably necessary to participate in an activity as a condition of participation; and the parent of a Child User can review the Child’s Information on our Site, ask to have it deleted and refuse to allow any further collection or use of the Child’s Information; all of which can be done by sending a written communication (with detailed instructions and sufficient information to allow us to respond and comply), to the address or email address set forth in the Contacting us section below.  We are sorry, but verbal requests cannot be accommodated.


Non-U.S. Residents


Our Site is available for viewing by individuals worldwide. However, if you are not a U.S. resident, you may also be able to link from our Web site to an authorized distributor’s Web site serving your country of residence. MAG INSTRUMENT MAKES NO REPRESENTATION AS TO THE COMPLIANCE OF THIS WEB SITE AND MAG INSTRUMENT’S PRACTICES WITH RESPECT HERETO WITH THE LAWS OF JURISDICTIONS OTHER THAN THOSE OF THE UNITED STATES.


Product Idea Submissions


We no longer accept submission of unsolicited product ideas, whether as to an existing product or with regard to a new product.  Any such submission, whether to this website,, or to any other address or person affiliated with Mag Instrument, will not be considered, is not considered confidential, and creates no express or implied agreement, contract or understanding between Mag Instrument and the submitter.


Changes to this Policy


We have the discretion to update this Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about our Site and our Privacy Policy.  You acknowledge and agree that it is your responsibility to review this Policy periodically and become aware of modifications.


Your acceptance of this Policy


By using this Site, you signify your acceptance of this Policy. If you do not agree to this Policy, please do not use our Site. Your continued use of the Site following the posting of changes to this Policy will be deemed your acceptance of those changes. If you are a Child, please consult with your parents before using our Site.


Contacting us


If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at:


Mag Instrument, Inc.

Mag Instrument, Inc.

2001 S Hellman Ave

Ontario, CA 91761



This Policy was last updated on June 30, 2014